FAQ

For more information, please see our Frequently Asked Questions section. If you have any additional queries, feel free to contact us via email at info@luggage-lockers.hr or WhatsApp at +385915032153. We’re happy to assist!

What is Luggage Lockers?

Luggage Lockers provides secure and convenient luggage storage in central Zagreb, located within Branimir Mingle Mall, ensuring a safe place for your bags and belongings.

How does Luggage Lockers work?

Store your luggage in our smart lockers, secured with a unique 6-digit code, and access them anytime at your convenience.

What sizes of lockers are available?

Standard locker H46cm/18 inch x W48cm/19 inch x D85cm/33 inch; Large locker H61cm/24 inch x W48cm/19 inch x D85cm/33 inch

Where are the lockers located?

Our lockers are conveniently located inside Branimir Mingle Mall, just 600m from the Central Train Station, 900m from the Central Bus Station, and 1300m from Ban Josip Jelačić Square.

What payment methods are accepted?

We accept mobile payments along with Visa, MasterCard, and other major credit and debit cards. Please note that cash is not accepted.

How much does it cost?

Our pricing depends on the size of the locker and the length of your rental. For detailed information, please visit our website or contact our support team.

How long can I store my luggage?

You can store your luggage on-site for a minimum of 4 hours and up to 48 hours. For storage beyond this duration, email us at info@luggage-lockers.hr to learn about potential discounts.

Is my luggage safe?

Yes, we offer secure lockers with CCTV surveillance and optional insurance for extra peace of mind.

What if I forget my locker code?

Our staff is ready to assist you in retrieving your items.

When can I access my locker?

Lockers are accessible 24/7. To access Luggage Lockers after Branimir Mingle Mall’s working hours, use the side entrance, Wettpunkt Branimir Mall casino or garage.

Can I store valuable or fragile items?

We advise against storing valuables, fragile, or perishable items. Check our terms for restrictions.

Can I reserve a locker in advance?

Yes, email us at info@luggage-lockers.hr or WhatsApp at +385915032153 to reserve.

What are the prices for long-term bookings?

Contact us for special pricing on extended bookings via email or WhatsApp.