Luggage storage guide
Best Luggage Storage Options in Zagreb (2025): Local vs Global
If you’re visiting Zagreb and need a safe, convenient place to store your bags, this guide will help you compare the most popular luggage storage options — including global platforms and local solutions that often offer better flexibility, faster access, and real support.
1. Luggage Lockers
Address: Ul. kneza Branimira 29, Branimir Mingle Mall, 10000 Zagreb
Best for: 24/7 self-service, flat-rate lockers, instant walk-in access with no booking needed
Luggage Lockers is a locally-owned self-service luggage storage facility, located in Branimir Mingle Mall — just a short walk from:
- Zagreb Main Train Station
- Zagreb Central Bus Station
- Ban Jelačić Square (the city center)
Located inside Branimir Mingle Mall — a modern indoor facility with cafés, restaurants, cinema, free Wi-Fi and charging stations, offering a comfortable and convenient experience in all seasons.
No app or web booking needed — just walk in, pay by card or mobile wallet, and store your bags instantly.
Maximum on-site storage time is 48 hours. For rentals longer than 48 hours, advance reservation via email or WhatsApp is required.
Tip: Mobile wallets like Apple Pay or Google Pay never require a PIN — unlike some physical cards that may be declined if a PIN is requested, since contactless POS devices have no keypad.
- ✅ Open 24/7
- ✅ No reservation needed for short-term use
- ✅ Long-term storage (over 48h) available with advance reservation and payment via invoice, bank transfer, or Stripe link
- ✅ Discounts available for long-term rentals depending on locker size and duration
- ✅ Pay per locker — fits multiple bags
- ✅ Just €4.50 per bag/day (based on Large Locker that fits 4 cabin bags)
- Luggage Lockers offers simple per-locker pricing with clear hourly rates, and a flat daily rate after 12 hours — no extra fees, no surprises.
- ✅ PIN-secured lockers, video surveillance, on-site mall security
- ✅ Insurance included up to €500
- ✅ Local support via phone, WhatsApp, or email — with on-site assistance when needed
Locker sizes:
• Standard: 46 × 48 × 85 cm (2 cabin-size bags)
• Large: 61 × 48 × 85 cm (4 cabin-size bags or 2 large suitcases)
2. CityLockers
Address: Draškovićeva ulica 4, 10000 Zagreb
Best for: Simple daily rental in the city center
- ❌ Not open 24/7
- ❌ Reservation required (via website)
- ❌ No hourly storage option — daily only
- ✅ Insurance up to €500
- ✅ Phone & Email support
- 💰 €10.90 per day
CityLockers provides a straightforward day-based luggage storage option in central Zagreb. Lockers must be reserved in advance through their website, and pricing is fixed per calendar day — regardless of drop-off or pick-up time.
The service operates during specific hours of the day. As only one locker size is available, it may not be suitable for those carrying larger items or multiple suitcases.
Locker size:
• 60 × 45 × 80 cm
• Fits up to 3 cabin-size bags or 1 large suitcase (realistically)
3. BagHero
Address: Ul. kneza Branimira 67, 10000 Zagreb
Best for: 24/7 locker access with online reservation
- ✅ Open 24/7
- ❌ Reservation required (via website)
- ✅ Insurance up to €750
- ✅ Phone & Email support
BagHero offers secure self-service lockers with round-the-clock access. Two locker sizes are available, and pricing is charged per locker. All bookings must be completed online in advance — walk-in use is not supported.
Lockers are located outdoors at Branimir Market (Branimirova tržnica), which may be less comfortable in bad weather. Rentals are available for periods from 1 to 7 hours or from 1 to 10 days. BagHero does not currently offer discounts for long-term storage.
When it comes to pricing, BagHero’s standard locker (fits 2 cabin-size bags) costs €2.99 for 1 hour, €8.49 for 4 hours, and €15.99 for 24 hours. In comparison, Luggage Lockers offers the same locker size for €6 (4 h) or €12 (24 h), making it a more cost-effective option for both short and full-day use.
For larger items, BagHero’s large locker (fits up to 4 cabin-size bags) is priced at €3.49 per hour, €12.99 for 4 hours, and €20.99 per day. Luggage Lockers offers the same capacity for €9 (4 h) and €18 (24 h), providing more affordable storage overall.
Locker sizes:
• Standard: Fits up to 2 cabin-size bags
• Large: Fits up to 4 cabin-size bags
4. Bounce
Best for: Popular global network with wide visibility
- ❌ Not open 24/7
- ❌ Reservation required
- ✅ Insurance up to €10,000 per bag
- 💰 Pay per bag
- ⚠️ Partner fees may vary
Bounce operates a global network by partnering with local shops and cafés. Bookings are made online or via their app. While insurance coverage is generous, locations are not self-service and depend on partner availability and hours.
Advertised pricing often starts from ~€3.50 per bag/day, plus a mandatory €1.50 service fee — bringing the minimum to about €5.00 per bag/day. For travelers with multiple bags, the total cost increases quickly — e.g., 4 cabin-size suitcases would total €20.00+ per day depending on the spot.
5. Radical Storage
Best for: Booking drop-off spots via app
- ❌ Not open 24/7
- ❌ Reservation required
- ✅ Insurance up to €3,000 per bag
- 💰 Pay per bag
- ⚠️ Additional service fees may apply
Radical Storage connects users with local businesses where luggage can be dropped off. Pricing is advertised as €5 per bag per day, but a mandatory €1.75 service fee per bag is added at checkout — making the real cost €6.75 per bag per day.
There is no hourly rate, and location details are only shown after completing a reservation. Final cost for storing 2 cabin-size suitcases is €13.50/day, and for 4 bags it totals €27/day, including all fees. Service availability depends on the partner location’s working hours.
6. LuggageHero
Best for: Marketed as flexible hourly storage — but total costs can be high
- ❌ Not open 24/7
- ❌ Reservation required (via website)
- ✅ Insurance included up to $500 (if paid online)
- ⚠️ Optional premium insurance up to €2,500 available (+€4.98)
- 💰 €2.98/hour or €9.80/day
- ⚠️ €3.98 mandatory service fee
- ❌ Local support
LuggageHero partners with shops and cafés across the city to offer hourly storage. While flexible, the total price often exceeds locker-based services due to mandatory and optional fees.
The hourly rate is €2.98 per bag, plus a €3.98 mandatory service fee, bringing the effective cost for just one hour of storage to €6.98 per bag. For daily use, the base rate is €9.80 per bag, and with the same service fee, the total comes to €13.78 per bag per day. Depending on the location, some listings allow up to 2 bags for the same price, but this varies.
7. Nannybag
Best for: Per-bag pricing with high insurance coverage
- ❌ Not open 24/7 (depends on partner’s business hours)
- ❌ Reservation required (via website)
- ✅ Insurance up to €10,000 per bag
- 💰 Advertised from ~€3.20 per bag/day
- ⚠️ + €1.75 mandatory service fee at checkout (typical)
Nannybag allows luggage drop-off at partner locations, with pricing per bag. Location details are only disclosed after booking. It’s simple to use but expensive for travelers with multiple bags: the real price typically comes to ~€4.95 per bag/day including the fee, and can vary by location and bag size.
Real Price Comparison (per bag/day with all fees included)
| Service | Advertised Price | Hidden Fees | Real Price per Bag/Day* |
|---|---|---|---|
| Luggage Lockers | €18 (Large, 4 bags) | €0 | €4.50 ✅ (4 bags) |
| Bounce | €3.50 | + €1.50 fee | €5.00 |
| Radical | €5.00 | + €1.75 fee | €6.75 |
| Nannybag | €3.20 | + €1.75 fee | €4.95 |
| LuggageHero | €5.00 | + €3.98 (+ optional €4.98) | €9.00+ |
| BagHero | €5.00 | Fees vary | €5.50–6.50 (avg.) |
| CityLockers | €10.90 (per locker) | €0 | ~€3.63 (3 bags) €5.45 (2 bags) €10.90 (1 bag) |
*Real price calculation assumes typical capacity (Luggage Lockers Large = 4 cabin bags, CityLockers = 3 cabin bags).
💡 Note: For solo travelers or couples with 1–2 bags, we also offer Standard Lockers at €12/day (≈ €6 per bag).
However, the best value option is always the Large Locker: €18/day fits up to 4 cabin-size bags — just €4.50 per bag/day with no hidden fees.
Quick Comparison Table
| Feature | Luggage Lockers | CityLockers | BagHero | Bounce | Radical | LuggageHero | Nannybag |
|---|---|---|---|---|---|---|---|
| Open 24/7 | ✅ | ❌ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Self-service lockers | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| No booking needed | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Hourly rental available | (from 4h) | ❌ | (up to 7h) | ❌ | ❌ | ✅ | ❌ |
| Flat-rate pricing | ✅ | ✅ (daily) | ✅ | ❌ | ❌ | ⚠️ Advertised, but fees apply | ✅ (per bag) |
| Pay per locker | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Locker fits multiple bags | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Insurance included | ✅ (€500) | ✅ (€500) | ✅ (€750) | ✅ (€10,000) | ✅ (€3,000) | ✅ ($500 base / €2,500 optional) | ✅ (€10,000) |
| Local support | ✅ Phone/Email/WA | ✅ Phone & Email | ✅ Phone & Email | ❌ | ❌ | ❌ | ❌ (online only) |
| Extra service fees | ❌ | ❌ | ⚠️ Varies | + €1.50 per bag | + €1.75 per bag | + €3.98 (+ optional €4.98) | + €1.75 |
| Reservation method | Walk-in (up to 48h), reservation required for longer | Website | Website | App | App / Website | Website | Website |
Final Thoughts
Choosing the right luggage storage option in Zagreb depends on your travel style, budget, and schedule. Whether you prefer flexible, app-based solutions or fast walk-in access with no booking required, this guide highlights the key differences to help you decide.
For travelers seeking 24/7 access, flat-rate pricing, and the ability to store multiple bags in one locker, dedicated self-service solutions may offer the best combination of convenience and value.
Prices and details are based on public information and typical user scenarios and are intended as guidance. Availability, fees and policies can change; please check the final price at checkout for each service. (Updated: September 2025)
